This website is scheduled to undergo routine maintenance on Saturday, 18 October from 5:00 p.m.–10:00 p.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Home > Test Taker Services > CMS > Customer Service

Customer Service

We encourage you to schedule/purchase your exam using the links on this page. To reset your username or password, use the self-service links under Need help?

Chat is the quickest way to reach a customer service agent.

If chat is unavailable, click on your region below for further contact information.

Americas Region

Last updated 2014-07-23