Important Information:

Due to the current winter storm Thor in the United States, we are experiencing high volumes of site closures. We are working diligently to contact all affected candidates by email and phone. If you have any questions, please contact Customer Service.

Customer Service

Pearson VUE

Contact Pearson VUE customer service if you have questions concerning scheduling one of the following tests:

  • French K–12
  • German K–12
  • Spanish K–12
  • Speech 6–12

Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

If you have been approved for alternative testing arrangements, you will be contacted within two business days to schedule your test appointment.


FTCE/FELE

For all other inquiries, contact FTCE/FELE customer service.

Office Hours: Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).

  • Phone: 866-613-3281 (toll free) / 413-256-2893

Pearson and its logo are trademarks, in the U.S. and/or other countries, of Pearson Education, Inc. or its affiliate(s).

Last updated 2015-02-25