If you have never used our site before, you will need to create a new web account.
If you already have a Pearson VUE web account, go to the sign-in page and log in.
Need help? If you do not remember either your username or password, use the self-help links below to reset them:
If you are still not able to log in, contact customer service.
Contact a Pearson VUE agent in the EMEA region via email.
|United Kingdom (Toll)||+44 (0)161 855 7571|
Contact a Pearson VUE agent in the Americas region via email.
|United States / Canada||800-511-6951|
|Americas Region (Toll)||+1-952-905-7418|
Live chat with a Pearson VUE agent is available Monday–Friday, 8:00 a.m.–5:00 p.m. CT except U.S. holidays.
Please Note: As you cannot schedule, reschedule, or cancel your appointment by live chat, please do not include any social security numbers and/or credit card information when chatting with one of our Live Chat operators.
Office Hours: Monday-Friday,
Contact a Pearson VUE agent in the Asia-Pacific region via email.
Candidates will be able to call any of the following numbers from the respective locations – toll free. However, if you are not from any of the countries in this list, you will need to call the Asia-Pacific Region’s (Toll) number: +60-383-191-085 (as given below)
Toll free numbers for candidates from various countries in Asia-Pacific region:
+852 3077 4923 (toll)
|Japan||0120 355 173|
|Asia-Pacific Region (Toll)||+852 3077 4923
(9:00 a.m.-6:00 p.m. AEST)
In Asia-Pacific region, we provide customer support in the following languages: English, Mandarin (Chinese), Japanese and Korean.