Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Please Note: You must first complete a license application online and receive approval to test before you can schedule an appointment. Please do NOT call the call center until you have completed the license application process and received your username and password for scheduling an appointment.

Office Hours

Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.


  • 888-734-5120

Email form

Ask a question

Last updated 2017-02-15