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Customer Service

UMTP exams are available through our network of test centers in China and Japan. If your country is not listed, a toll-free number is not available at this time.

First-time visitors:

If you have never used our site before, you will need to create a new web account.

Returning visitors:

If you already have a Pearson VUE web account, go to the sign-in page and log in.

Need help?

Need help? If you do not remember either your username or password, use the self-help links below to reset them:

If you are still not able to log in, contact customer service.

Asia-Pacific Region

Office Hours: Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

Email

Contact a Pearson VUE agent in the Asia-Pacific region via email.

Telephone Numbers

Australia 1800-023-095
China (Mainland) 4001-200832
+852 3077 4923 (toll)
Hong Kong 3071-4601
India 0008004401837
Japan 0120 355 173
Korea, South 0807-600-880
Malaysia 1800-880-401
New Zealand 0800-451-260
Philippines 1800-1441-0321
Singapore 8004-481-552
Taiwan 0800-666-022
Asia-Pacific Region (Toll) +852 3077 4923
(9:00 a.m.-6:00 p.m. AEST)

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2014-02-15