This website is scheduled to undergo routine maintenance on Saturday, 18 October from 5:00 p.m.–10:00 p.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

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Customer service

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About the test Technical concerns

If you have questions about the test, follow these steps:

  1. Read the FAQs: About the test.
  2. If your question is not addressed in the FAQs, use Live Chat below.

If you are experiencing technical issues, follow these steps:

  1. Read the FAQs: Troubleshooting.
  2. If your question is not addressed in the FAQs, use Live Chat below.
Live Chat

Live chat with a Pearson VUE agent is available Monday–Friday, 8:00 a.m.–5:00 p.m. CT except¬†U.S.¬†holidays.

Please Note: As you cannot schedule, reschedule, or cancel your appointment by live chat, please do not include any social security numbers and/or credit card information when chatting with one of our Live Chat operators.

Last updated 2014-01-21