FAQs: About the test

If you are experiencing technical difficulties running a practice test, read the Troubleshooting FAQs.

Purchasing an online exam

Do I need different web account for my online exam and my licensure/certification exam?

What are the system requirements?

Do I need to create a profile in advance of taking the exam?

How do I purchase an online exam?

What forms of payment are available?

I purchased an exam but am not ready to take it. Can I cancel?

Taking an online exam

How do I start my online exam?

Can I stop the exam after it is started and come back later to finish it?

I lost my Internet connection or closed my browser. How can I resume the exam?

How do I get my score report?

Other questions

I have a question and cannot find the answer in the FAQs.

Last updated 2014-10-19