This website is scheduled to undergo routine maintenance on Saturday, 20 September from 5:00 p.m.–10:00 p.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Home > Test Taker Services > PLH Online > Customer Service

Customer Service

PLH Online tests are delivered through our network of test centers.

First-time visitors:

If you have never used our site before, you will need to create a new web account.

Returning visitors:

If you already have a Pearson VUE web account, go to the sign-in page and log in.

Need help?

Need help? If you do not remember either your username or password, use the self-help links below to reset them:

If you are still not able to log in, contact customer service.

United Kingdom

Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Email: plhonlinecustomerservices@pearson.com

Telephone Numbers

United Kingdom 0161 855 7509

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2013-11-16