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Customer Service
We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.
Global chat
Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.
If chat is “offline,” click on your region below for telephone numbers and office hours.
Telephone and email addresses broken down by region
Office Hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Telephone
- 800-433-1299 (toll-free)
- +1-952-681-3872 (toll)
Email form
Office Hours
Monday-Friday,
Telephone
| Country | Number |
|---|---|
| Australia | 1800-023-095 |
| China (Mainland) | 4001-200832 +852 3077 4923 (toll) |
| Hong Kong | 3071-4601 |
| India | 0008004401837 |
| Japan | 0120 355 173 |
| Korea, South | 0807-600-880 |
| Malaysia | 1800-880-401 |
| New Zealand | 0800-451-260 |
| Philippines | 1800-1441-0321 |
| Singapore | 8004-481-552 |
| Taiwan | 0800-666-022 |
| Other (Toll) | +852 3077 4923 (9:00 a.m.-6:00 p.m. AEST) |
Email form
Office Hours
9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.
Telephone Numbers
| Country | Number |
|---|---|
| Austria | 0800-292150 |
| Belgium - Dutch | 0800-74174 |
| Belgium - French | 0800-74175 |
| France | 0800-909153 |
| Germany | 0800-1810696 |
| Ireland | 1-800-552131 |
| Israel | 1-80-9453797 |
| Italy | 800-790521 |
| Netherlands | 0800-0235323 |
| Portugal | 800-831429 |
| South Africa | 0800-995044 |
| Spain | 900-993190 |
| Sweden | 020-798690 |
| Switzerland | 0800-837550 |
| Turkey | 00800448822063 |
| United Kingdom | 0800-7319905 |
| Other (Toll) | +44-161-855-7455 |
Email form
Last updated 2017-02-15