Customer Service
Oracle tests are delivered worldwide through our network of test centers. Select your region below.
First-time users: You will need to create a new web account before you can sign in. Go to the sign-in page and click on "Create a new web account."
Returning users: If you have previously taken a test with Pearson VUE, but do not remember your sign-in information, go to the sign-in page and click on one of the following links: "I forgot my username" or "I forgot my password."
If you are still unable to log in, click on the link to your region below to locate a toll-free number for customer support.
Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m.
CT; closed on local holidays.
Contact a Pearson VUE agent in the Americas region via email.
Telephone Numbers
| United States / Canada |
866-294-1616 |
| Americas Region (Toll) |
+1-952-681-3872 |
Live chat with a Pearson VUE agent is available Monday–Friday, 8:00 a.m.–5:00 p.m. CT except U.S. holidays.
Please Note: As you cannot schedule, reschedule, or cancel your appointment by live chat, please do not include any social security numbers and/or credit card information when chatting with one of our Live Chat operators.
Office Hours: Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.
Contact a Pearson VUE agent in the Asia-Pacific region via email.
Telephone Numbers
| Australia |
1800-023-095 |
| China (Mainland) |
4001-200832 |
| Hong Kong |
3071-4601 |
| India |
0008004401837 |
| Japan |
005-3144-0174 |
| Korea, South |
0807-600-880 |
| Malaysia |
1800-880-401 |
| New Zealand |
0800-451-260 |
| Philippines |
1800-1441-0321 |
| Singapore |
8004-481-552 |
| Taiwan |
0800-666-022 |
| Asia-Pacific Region (Toll) |
+60-383-191-085
(8:30 a.m.-6:00 p.m. AEST) |
Office Hours: Monday–Friday,
09:00–18:00 CET; closed on local holidays.
Contact a Pearson VUE agent in the EMEA region via email.
Telephone Numbers
| Austria |
0800-292150 |
| Belgium - Dutch |
0800-74174 |
| Belgium - French |
0800-74175 |
| France |
0800-909153 |
| Germany |
0800-1810696 |
| Ireland |
1-800-552131 |
| Israel |
1-80-9453797 |
| Italy |
800-790521 |
| Netherlands |
0800-0235323 |
| Portugal |
800-831429 |
| South Africa |
0800-995044 |
| Spain |
900-993190 |
| Sweden |
020-798690 |
| Switzerland |
0800-837550 |
| Turkey |
00800448822063 |
| United Kingdom |
0800-7319905 |
| EMEA Region (Toll) |
+44-161-855-7455 |
Last updated 2013-05-24
