Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.


If chat is “offline,” click on your region below for telephone numbers and office hours.

Telephone and email addresses broken down by region

Office Hours

Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.

Upcoming Call Center Holiday hours:
Monday, July 3rd: Call center and chat support will be available 8:00 a.m.–4 p.m. CDT
Tuesday, July 4th: Closed all day

Telephone

  • 866-274-4740 (toll-free)
  • 1-952-681-4509 (toll)

Email form

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Questions about Licensing & CE-Licensee Services?

Complete the continuing education email form for—

  • assistance with credit banking
  • information about course approval
Last updated 2017-04-21