Alert:

This website is scheduled to undergo routine maintenance on Saturday, 18 April from 10:00 GMT - Sunday, 19 April 03:00 GMT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologise for this inconvenience and thank you for your patience.

Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
If chat is “offline,” see below for telephone numbers and office hours.


Asia-Pacific Region

Office Hours: Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

To contact MetaCog, please visit their website: www.metacogsolutions.com

Last updated 2014-12-16