Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
If chat is “offline,” see below for telephone numbers and office hours.


Asia-Pacific Region

Office Hours: Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

To contact MetaCog, please visit their website: www.metacogsolutions.com

Last updated 2014-12-16