Site Closures:

Due to Winter Storm Helena impacting south, southeast and southern New England states in the U.S., we are experiencing high volumes of site closures. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.


If chat is “offline,” click on your region below for telephone numbers and office hours.

Americas Region

Last updated 2016-07-12