Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.

If chat is “offline,” click on your region below for telephone numbers and office hours.

Telephone and email addresses broken down by region

Office Hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Call Center hours:
Monday 01/22/2018, at 3PM CT, the VUE Americas Region Call Centers will be closing early due to a weather emergency. We will reopen for normal business hours tomorrow, Tuesday 01/23, at 7AM CT.


Email form

Ask a question

Last updated 2017-02-06