Due to Winter Storm Helena impacting south, southeast and southern New England states in the U.S., we are experiencing high volumes of site closures. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.
Contact Pearson VUE customer service if you have questions concerning scheduling one of the following tests:
- French K–12
- German K–12
- Spanish K–12
- Speech 6–12
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
- Phone: 800-466-0450
- Email form: Ask a question
If you have been approved for alternative testing arrangements, you will be contacted within two business days to schedule your test appointment.
For all other inquiries, contact FTCE/FELE customer service.
Office Hours: Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).
- Phone: 866-613-3281 (toll free) / 413-256-2893
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