To schedule, reschedule or cancel an exam:
Contact Pearson VUE customer service if you have questions concerning scheduling one of the following tests:
- French K–12
- German K–12
- Spanish K–12
- Speech 6–12
Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
- The Americas Region VUE Contact Center will be closed on Thursday, November 26th, and will be open from 8:00 a.m. - 4:00 p.m CST on Friday, November 27th.
- Phone: 800-466-0450
- Email form: Ask a question
If you have been approved for alternative testing arrangements, you will be contacted within two business days to schedule your test appointment.
For all other inquiries, contact FTCE/FELE customer service.
Office Hours: Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).
- Phone: 866-613-3281 (toll free) / 413-256-2893
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