Florida Department of Business and Professional Regulation
Florida Department of Business and Professional Regulation

To schedule, reschedule and cancel exam:

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Florida Department of Business and Professional Regulation Testing

Florida Department of Business and Professional Regulation candidates seeking to schedule an exam may reserve their appointment online or over the phone by contacting customer service. All Florida Department of Business Regulation candidates are required to take an examination in a physical test center.

Testing at Military Bases

Pearson VUE is pleased to offer Florida Department of Business and Professional Regulation exams at select military bases around the world. View a list of domestic and overseas military installations offering these exams. To schedule your exam, please make your reservation online or contact our Call Center at 888-204-6230. Installation locations are in alphabetical order by geographic region and state. If you are taking an exam in EMEA, please click Armed Forces, Europe & Other. If you are taking an exam at a facility in the Pacific, please click Armed Forces Pacific.

Examination scheduling information

Please VERIFY that you have created your web account with your LEGAL name as it appears on your government-issued ID and that your personal information is CORRECT. Contact Pearson VUE immediately to correct the spelling of your name or update your personal information if you notice any errors. It is very important that this information is correct, as it will appear as it was entered on the documentation provided to you after you have completed the exam, as well as on any reports to your licensing agency.

Appointments may be made up to one calendar day prior to the day you wish to test, subject to availability. You may schedule your exam online or over the phone by contacting customer service.

Cancellation / Rescheduling policy

To cancel or reschedule a test without any penalty it needs to be done two full calendar days before the test.

Appointment is scheduled for: Cancellation / Reschedule deadline
Monday - anytime The Friday before – anytime up to midnight on Friday
Tuesday - anytime The Saturday before – anytime up to midnight on Saturday
Wednesday - anytime The Sunday – anytime up to midnight on Sunday
Thursday - anytime The Monday – anytime up to midnight Monday
Friday - anytime The Tuesday – anytime up to midnight Tuesday
Saturday - anytime The Wednesday – anytime up to midnight Wednesday
Sunday - anytime The Thursday – anytime up to midnight Thursday

* Based on a start of week as Sunday.

Candidates can cancel and reschedule using the web (self-service) up to midnight two full calendar days prior to their tests and incur no penalty for late cancellation or reschedule.

If candidates are calling Customer Services to cancel or reschedule on their behalf, please note the customer service hours below:
Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays

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Office hours

Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.

Telephone numbers
  • 888-204-6230