Due to natural disasters in the United States, India, and the Caribbean islands, we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.
FINRA is working to accommodate testing and regulatory element continuing education candidates impacted by Hurricanes Harvey and Irma.
Hurricane Harvey: FINRA will automatically extend the enrollment windows due to expire between August 25, 2017 and September 22, 2017 for candidates who are in the affected counties and regions declared a "disaster" by the federal or state governments. The new enrollment end date will be extended until November 6, 2017.
Hurricane Irma: FINRA will automatically extend the enrollment windows due to expire between September 5, 2017 and October 1, 2017 for candidates who are in the affected counties and regions declared a "disaster" by the federal or state governments. The new enrollment end date will be extended until November 15, 2017.
As more information becomes available, FINRA may provide additional extensions.
Please contact FINRA's Gateway Call Center at 301-590-6500 with any questions or if you require additional information.
All Continuing Education (CE) Regulatory Element programs are available online. CE participants with an open Regulatory Element requirement must complete their session using the FINRA CE Online System®. If you are a participant unable to complete your requirement via the on line system due to a disability pursuant to the Americans with Disabilities Act (ADA), please review FINRA’s CE Online website for additional details.
FINRA: Financial Industry Regulatory Authority
FINRA is a self-regulatory organization of the securities industry that is subject to oversight by the Securities and Exchange Commission (SEC). FINRA is responsible for the regulation of the Nasdaq Stock Market as well as the over-the-counter securities market.
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First-time test takers must create a Pearson VUE web account. First Name, Last Name and FINRA ID fields must match the information entered in FINRA’s Web CRD. Once the account is created, you can immediately schedule your appointment.
A separate username is no longer required. Enter your First Name, Last Name and FINRA ID to access your account. Same-day appointments can only be scheduled for test centers in the U.S. by an Americas customer service agent on Monday through Friday. Same-day scheduling is not permitted for an exam delivered outside of the U.S. If you cannot find your preferred date on the web, please contact customer service for further assistance.
After you schedule your test, Pearson VUE will send a confirmation letter listing your test date, your testing time, the address and phone number of the test center, and directions to the test center.
If severe weather or a natural disaster makes travel to the test center inaccessible or unsafe, your appointment may be delayed or cancelled. Candidates may call Pearson VUE at 800-274-0456 for details regarding delays and cancellations during severe weather.
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FINRA Reschedule/Cancellation Policy
Individuals who reschedule or cancel a FINRA qualification examination three to 10 business days prior to their scheduled appointment will be subject to a cancellation and reschedule policy. For detailed information, please review FINRA’s Cancellation and Reschedule Policy. There is no charge for rescheduling or canceling an appointment if the change is made in a timely manner. Untimely cancellation of an exam or failing to show for an appointment is subject to a penalty fee. Refer to FINRA’s cancellation and reschedule policy.