This website is scheduled to undergo routine maintenance on Saturday, 23 August from 5:00 p.m.–11:00 p.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer Service

We encourage you to schedule/purchase your exam using the links on this page. To reset your username or password, use the self-service links under Need help?

Chat is the quickest way to reach a customer service agent. It's available worldwide from 12:00 AM Monday through 12:00 AM Saturday GMT, subject to change during locally designated holidays. Convert your time to GMT »

If chat is unavailable, click on your region below for further contact information.

Americas Region

Asia-Pacific Region

Europe, Middle East, Africa (EMEA) Region

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2014-07-03