Customer Service

We encourage you to schedule/purchase your exam using the links on this page. To reset your username or password, use the self-service links under Need help?

Chat is the quickest way to reach a customer service agent.

If chat is unavailable, click on your region below for further contact information.

United States

Office Hours: Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.

September 1 Holiday Hours:
On Monday, the call center will be open from 8:00 a.m.–4:00 p.m.CT.

Toll Free 800-274-0455
Inquiry Form: Email a customer service agent

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2014-08-28