Site Closures:

Due to natural disasters in the United States, India, and the Caribbean islands, we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

District of Columbia Tour Guide

New Look. Flexibility. Ease of Use.

New on-line credential management platform coming soon…

October 1, 2017

News

Exciting news! On October 1, 2017, the Occupational and Professional Licensing Administration (OPLA) will launch a brand new licensing system, which will fully digitize and automate the licensing process for all applications and processes.

Due to this system upgrade, current application and licensing services will be unavailable between September 16, 2017 and September 30, 2017. We apologize for any inconvenience and appreciate your understanding while we work behind the scenes to deliver an enhanced customer service experience.

All paper applications received after Friday, September 15, 2017 WILL NOT be processed and will be returned to the address on the application.

After October 1, 2017, all licensing services and requests must be submitted online at www.dcopla.org/tour. Paper service requests will no longer be accepted. Beginning on Monday, October 2, 2017, you may call a customer service representative at 866-270-9817 with application questions or for further submission instructions.

ATTENTION

Effective April 1, 2012, all new Tour Guide license applications must be submitted online.

Effective May 1, 2012, all duplicate license and letter of certification requests must be submitted online.

Paper service requests will no longer be accepted and will be returned to the address indicated on the application.

For additional information, please contact us by phone: (202) 442-4320, fax: (202) 698-4329, email: dcra.dcraopla@dc.gov, or visit the DCRA headquarters, located at 1100 4th Street SW, Suite 500E, Washington, DC 20024.

Program Support Specialist: Stephanie Johnston, Stephanie.Johnston@dc.gov


Credentials Management System for Certification and Licensing Programs

Licensing Publications and Forms

Downloads >Stock number >Format >Size
Municipal Regulations Chapter 12 690901 PDF 87 KB
New License Application Instructions 680998 PDF 134 KB
Regulatory Complaint Form 680974 PDF 34 KB
Last updated 2017-09-13