Customer Service for Online Testing
The information on this page addresses self-administered online tests beginning with exam codes 650 and 700.
- To reset either a username or password, use the links under Need help? on this page.
- Read the About the test FAQs if you have questions about the test.
- Read the Troubleshooting FAQs if you are experiencing technical issues.
- Otherwise, use Live Chat below.
|Click on the LIVE HELP button to chat. It's the quickest way to reach a customer service agent. Chat is available Monday–Friday, 8:00 a.m.–5:00 p.m. CT except U.S. holidays.|
Please Note: As you cannot schedule, reschedule, or cancel your appointment by live chat, please do not include any social security numbers and/or credit card information when chatting with one of our Live Chat operators.