Alert:
This website is scheduled to undergo routine maintenance on Saturday, 18 November 5:00 p.m.-11:00 p.m. CST. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Click on your region below for telephone numbers and office hours.

Please be aware if you contact Customer Services less than 48 hours before your test appointment you will be unable to cancel or reschedule your test appointment as highlighted in the reschedule/cancel policy.

If you are sitting a case study exam you will be unable to cancel or reschedule your test appointment once the exam entry has closed. View a timetable of these dates.

Office Hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Telephone

  • 800-483-3482 (toll-free)
  • +1 952-905-7368 (toll)

Email form

Ask a question

Office Hours

Monday-Friday, 1:30 a.m.-6:00 p.m. IST; closed on local holidays.

Telephone

  • +852 307 13176

Email form

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Office Hours

Monday–Friday, 9:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Telephone

  • +44-161-855-7516

Email form

Ask a question

Last updated 2017-05-31