Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Click on your region below for telephone numbers and office hours.

Please be aware if you contact Customer Services less than 48 hours before your test appointment you will be unable to cancel or reschedule your test appointment as highlighted in the reschedule/cancel policy.

If you are sitting a case study exam you will be unable to cancel or reschedule your test appointment once the exam entry has closed. View a timetable of these dates.

Please note: Candidates taking P1 in Russian on 29th May will not have access to the EMEA Customer Services line, owing to a public holiday in the UK. Please contact either APAC or Americas Support teams, should you have any enquiries, numbers below.

Office Hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Upcoming Call Center Holiday hours:
Monday, May 29th: Call center and chat support will be available 8:00 a.m.–4 p.m. CST

Telephone

  • 800-483-3482 (toll-free)
  • +1 952-905-7368 (toll)

Email form

Ask a question

Office Hours

Monday-Friday, 1:30 a.m.-6:00 p.m. IST; closed on local holidays.

Telephone

  • +852 307 13176

Email form

Ask a question

Office Hours

Monday–Friday, 9:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Telephone

  • +44-161-855-7516

Email form

Ask a question

Last updated 2017-05-24