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Customer Service

We encourage you to schedule/purchase your exam using the links on this page. To reset your username or password, use the self-service links under Need help?

Chat is the quickest way to reach a customer service agent. It's available worldwide from 12:00 AM Monday through 12:00 AM Saturday GMT, subject to change during locally designated holidays. Convert your time to GMT »

If chat is unavailable, click on your region below for further contact information.

Americas Region

Asia-Pacific Region

Europe, Middle East, Africa (EMEA) Region

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2014-07-30