PayrollOrg (PAYO)
Candidate Handbooks / Forms
Downloads
For more information, go to the PayrollOrg website.
Questions? Contact the PayrollOrg at Certification@payroll.org or 210-226-4600.
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Applications
Please note that you cannot make an exam reservation until after you have completed your application, paid your examination fee, and received notification from the PayrollOrg that you are authorized to take the exam. Any candidates who do not submit an application before taking a certification exam may be subject to sanctions, including disqualification of status, upon audit.
Candidates must use their full legal name (First and Last) as it appears on their primary government ID that will be used for admittance to the examination area at the testing center. Please note that Middle Name is not required for testing.
To create an account and purchase an exam, please go to the PayrollOrg website.
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Test Scheduling
Candidates may pay the examination fee directly to PayrollOrg online or by check. If you are unable to pay online or by check, please call Customer Service at 210-226-4600 for assistance. Payment is not accepted at the local test center.
Appointment date and time options vary on the selected test center availability.
Please refer to the FPC or CPP Candidate Handbook for more information on how to apply, special accommodations, rescheduling, and more.
Contact the PayrollOrg at Certification@payroll.org or 210-226-4600.
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Share Your Achievement
You have two options to share your achievement – online via digital badge and through hardcopy certificate.
- Share your achievement on social media, and as part of your email signature or digital resume!
- Once you have passed the FPC or CPP examination, you will receive an email notification from the Acclaim Platform (admin@youracclaim.com) with instructions for claiming your digital badge and setting up your account.
- When you successfully recertify, you will receive an email confirming that the recertification has been successfully approved and your date has moved forward. Your digital badge will automatically update.
Please allow 48 hours after passing the exam or recertifying to claim your digital badge.
- You may also choose to order a hardcopy certificate through the PayrollOrg store.
Please allow 48 hours after passing the exam to place a certificate order.
Contact us
Office hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Telephone numbers
800-470-8757